Privacy Policy

Acorn Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we protect your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Cliffrun Media Ltd T/A Origin Care Group collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Tablet usage metrics, GPS co-ordinates of SIM enabled tablets
  • Shared photos from Companion Apps
  • Messages from Companions
  • Notes, Tasks, Med Notes created using the Companion App
  • Profile Photo created on Companion App

How do we collect your data?

You directly provide Origin Care Group. with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Send messages via the ACORN messaging system
  • Share photos or Messages via the Companion App associated with the Acorn Smart Tablet.
  • Preferences and Settings with Acorn and Companion App or via our Web based Portal.
  • Our Company may also receive your data indirectly from the following sources:
  • Google

How will we use your data?

Origin Care Group collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Support the utilisation of the ACORN smart tablet and associated Companion Apps
  • We do not share your data with any partner companies for marketing or promotions purposes.  
  • When Cliffrun Media Ltd.  processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we protect your data?

Cliffrun Media Ltd. T/A Origin Care Group securely stores your data at EU regional AWS cloud based data servers

Origin Care Group will keep your personal and usage data while the associated accounts are active and for a period of 6 months from the time of  last activity.  Once this time period has expired, we will delete your data automatically from our servers archive. 

Data Encryption

We ensure all sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols, providing robust protection against unauthorised access. Specifically, we utilize the following encryption mechanisms:

S3 Encryption: Our S3 storage is encrypted using Server-Side Encryption with S3 Managed Keys (SSE-S3). Each object in S3 is encrypted with a unique key, which is itself encrypted with a master key that AWS regularly rotates.

Database Encryption: All database storage and backups are encrypted at rest using Amazon Key Management Service (KMS).

Data in Transit: Secure Socket Layer / Transport Layer Security (SSL/TLS) connections are employed to encrypt data in transit, ensuring that data remains secure while being transferred over networks.

Access Controls: We employ role-based access controls (RBAC) to ensure that only authorized personnel have access to sensitive data. This approach helps maintain strict confidentiality and limits access to data based on individual roles within the organization.

Data Minimisation: Our data collection practices adhere to the principle of data minimisation. We only gather essential information and retain it for the minimum period necessary for processing. This approach helps reduce the risk associated with storing unnecessary data.

Regular Audits: We conduct regular security audits and assessments to evaluate the effectiveness of our data protection measures. These audits help ensure continuous improvement and compliance with GDPR and other relevant regulations.

Incident Response: In the event of a data breach, we have a comprehensive incident response protocol in place. This includes prompt notification procedures and strategies to mitigate any potential harm to affected individuals. Our response protocol is designed to address and manage the situation efficiently, minimising the impact on our users and their data.

Our Company may send you information about products and services of ours that we think you might like, as well as those of our partner companies. Origin Care, Google If you have agreed to receive marketing, you may always opt out at a later date.You have the right at any time to stop  Cliffrun Media Ltd. from contacting you for marketing purposes or giving your data to other members of the Cliffrun Media Ltd. Group.If you no longer wish to be contacted for marketing purposes, please contact support@cliffrunmedia.com

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Origin Care Group for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Origin Care Group correct any information you believe is inaccurate. You also have the right to request Cliffrun Media Ltd. to complete information you believe is incomplete.

The right to erasure – You have the right to request that Origin Care Group erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Cliffrun Media Ltd T/A Origin Care Group. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Cliffrun Media Ltd.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Cliffrun Media Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@myacorn.ie

Call us at: 0858881657

Or write to us: ORIGIN CARE GROUP, UNIT 5 KINSEALY BUSINESS PARK, MALAHIDE, CO. DUBLIN

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Origin Care Group uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • [Add any uses your company has for cookies]What types of cookies do we use?There are a number of different types of cookies, however, our website uses:
  • Functionality – Origin Care Group uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Origin Care Group. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Origin Care Group sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The  website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Origin Care Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 September 2025.

How to contact us

If you have any questions about Origin Care Groups privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@origincaregroup.com

Call us at: 0858881657

Or write to us: Cliff Run Media T/A  The Origin Care Group, 5 Kinsealy Business Park, Malahide, Co. Dublin, K36 E732

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: info@oic.ie

Address : 6 Earlsfort Terrace, Dublin 2, D02 W773.